Informational & Investor Services

IEPF, Investor Grievances, Share Transfers & Disclosure Support

Companies owe important duties to their investors and to the public — transferring unclaimed dividends and shares to the Investor Education and Protection Fund (IEPF), redressing shareholder grievances, processing share transfers and transmissions, and making accurate disclosures. Meeting these investor and information obligations protects shareholders, maintains transparency, and keeps the company compliant with investor-protection provisions of the Companies Act, 2013.

Our informational and investor services cover IEPF compliance, investor grievance redressal, share transfer and transmission, and disclosure support for companies and their shareholders. From IEPF-series filings to refund claims and dematerialisation, we manage the full investor interface. These services work alongside our corporate compliance services, annual filing services, and change management services.

Our Informational & Investor Services

IEPF Compliance

Filing IEPF-1 to IEPF-7 for unpaid amounts, unclaimed shares, and related statements to the IEPF Authority.

Unclaimed Dividend & Share Transfer

Transferring unclaimed dividends and the corresponding shares to the IEPF within the prescribed timelines.

Investor Grievance Redressal

Handling shareholder complaints and grievances with proper records and timely responses.

Share Transfer & Transmission

Processing transfer of shares between parties and transmission on death or succession with valid documentation.

Dematerialisation Support

Assisting shareholders and companies with converting physical shares into dematerialised electronic form.

Disclosure & Information Filing

Preparing and filing statutory disclosures so investor-related information is accurate and up to date.

Benefits of Strong Investor Services

Timely transfer of unclaimed dividends and shares to the IEPF
Compliant IEPF filings that avoid penalties and scrutiny
Faster, well-documented resolution of investor grievances
Smooth and valid share transfers and transmissions
Support for shareholders reclaiming amounts from the IEPF
Transparent disclosures that build investor trust and confidence

Frequently Asked Questions

What is the IEPF and why does it matter?

The Investor Education and Protection Fund is a government fund to which companies must transfer dividends and shares that remain unclaimed for the prescribed period. It protects investors’ interests and promotes investor awareness. Companies must file the relevant IEPF forms accurately, and investors can later claim eligible amounts back from the fund.

When must unclaimed dividends be transferred to the IEPF?

Dividends that remain unpaid or unclaimed for seven consecutive years must be transferred to the IEPF, along with the underlying shares in respect of which the dividend has not been claimed for that period. The transfer must be reported through the applicable IEPF forms within the prescribed timelines.

How can a shareholder claim a refund from the IEPF?

A shareholder or their legal heir can claim eligible unclaimed amounts or shares back from the IEPF by filing Form IEPF-5 and submitting the required supporting documents to the company and the IEPF Authority. The claim is then verified before the refund of amounts or transfer of shares is processed.

What is the difference between share transfer and transmission?

A share transfer is a voluntary movement of shares from one person to another, usually through a sale or gift, supported by a transfer instrument. Transmission is the passing of shares by operation of law, such as on the death or insolvency of a shareholder, and is effected on the basis of legal documents rather than a transfer deed.

Why should companies maintain strong investor services?

Robust investor services ensure that shareholders receive their entitlements, grievances are resolved promptly, and statutory disclosures are accurate. This protects investors, reduces regulatory and reputational risk, and demonstrates good corporate governance to the market and to prospective investors.

Protect Investors and Meet Disclosure Duties

Comprehensive investor services and IEPF compliance for companies and their shareholders.